FREQUENTLY ASKED QUESTIONS
HOW DO I PURCHASE A PRODUCT?
In order to purchase a product please email Fossil.Fix.Orders@gmail.com, phone or send a message through the site. We will send a confirmation for your order before mailing with the exact fossils being shipped, any certificates of authenticity and your satisfaction.
HOW DO I KNOWÂ THESEÂ ARE AUTHENTIC?
All fossils at Fossil Fix are purchased only from verified dealers/collectors to ensure our importance of quality. We have general certifications on our vendors and can print it upon request with your final order.
WHAT IS THE REFUND POLICY?
All Items are considered Final Sale however we offer shipping insurance on larger products/orders.
WHAT DOES SIGNING UP MY EMAIL ADDRESS DO?
By signing up for our newsletter you will receive Bi-Monthly updates on our products as they enter the new product line.
LOOKING FOR SOMETHING NOT IN STOCK?
Feel free to send an email, and our staff will check with our distributors. Depending if product is available, there is a 20% down payment cost for pre-order.